You can delete your Xplorians account yourself, from the app or from the website. Deleting is permanent — there is no way for us to bring an account back afterwards.
From the app
Open More → Settings → Account, then choose Delete account. You will be asked to type your username to confirm.
From the website
Sign in and go to Settings → Account, then choose Delete account.
If you cannot sign in
Write to us from the email address on the account and we will delete it for you. We answer within 30 days.
What is deleted
Your profile, posts, comments, photos, messages, reviews, trips, travel map, and the account itself. Content other members quoted or replied to is removed with it.
What we keep, and for how long
Records we are required to keep — moderation decisions about reports involving your account, and transaction records where an agency was billed — are kept for as long as the law requires and are never used to rebuild a profile.
An agency owner has to transfer or close the agency first: an agency with members cannot be left without an owner. The app tells you if this applies to you.