Xplorians is a travel community with public posts, private messages, groups, events and member-to-member stays. These standards say what is prohibited here, how anybody can report it, and what we do next. They are part of the Terms of Use, they sit alongside the Community Guidelines, and they apply everywhere in the product — on the website and in both apps.
1. Child sexual abuse and exploitation is prohibited
There is no tolerance here for child sexual abuse material (CSAM) or for any other child sexual abuse and exploitation (CSAE). All of the following are prohibited:
- Child sexual abuse material in any form — photographs, video, drawings, computer-generated or edited images, and text describing the sexual abuse of a child.
- Sexualising a minor. Presenting anybody under 18 in a sexual way, sexual commentary about a minor, and images of children edited or captioned to that end.
- Grooming, solicitation and sextortion. Contacting a minor for sexual purposes, asking a minor for sexual images, or threatening to publish images in order to obtain more.
- Trafficking, and arranging sexual contact with a minor — offering it, seeking it, or advertising it.
- Promoting or normalising any of the above: praising it, giving instructions for it, or looking for other people who share an interest in it.
This holds whether the content is public or inside a private conversation, and whether the child is real, fictional or generated. None of it is treated here as an opinion, a joke, or somebody else's jurisdiction.
2. Who is allowed an account
Xplorians is for people aged 13 and over. Registration asks for a date of birth and refuses an account below that age on every path in, including an invitation from an existing member. An account we learn belongs to somebody younger is closed. We do not offer accounts intended for children and nothing in the product is directed at them.
3. How to report a child safety concern
Every post, comment, profile, group, event, listing, advertisement and conversation carries a report option in its own menu, on the website and in both apps. Choose the child safety reason so the report reaches us marked urgent. You do not have to know the person, and you do not have to be the person affected.
Reporting a conversation is what lets a moderator read it: the report opens that conversation's recent messages to us, which is the evidence a child safety report turns on. If what you are reporting is not something you can point at in the product, write to the address below instead.
4. What happens when a report arrives
Child safety reports go to the front of the moderation queue and a person reads every one. Where a report is substantiated we remove the content, terminate the account, and preserve the material and the account records for the authorities. Where the account had been in contact with a child, that contact is cut as well. A terminated account cannot sign in and is not permitted back. These reports do not go through the step where a reported member is asked to explain themselves, because notice is what destroys evidence.
5. Reporting to the authorities
We comply with the child safety laws that apply to us. Apparent child sexual abuse material is reported to the National Center for Missing & Exploited Children (NCMEC) through its CyberTipline, and to local law enforcement where local law requires it. We keep the reported content and the associated account data for as long as the law requires us to, and we answer lawful requests from law enforcement about those reports.
6. Point of contact
Our designated child safety point of contact reads [email protected]. They can speak about our prevention practices and our compliance, and mail to that address about a child safety concern is treated as urgent. Please do not attach suspected child sexual abuse material to that mail, or send it anywhere else — tell us where it is and we will retrieve it.
7. If a child is in immediate danger
Call your local emergency number first. Nothing in this product is an emergency service and nobody on our team is watching in real time. In the United States you can also report directly to NCMEC at CyberTipline.org; elsewhere, your national hotline or police service is the right first call.